POLICIES 2018-08-28T16:38:38+00:00

POLICIES

We’re here to help! Check through some frequently asked questions and call us at 800.666.4556 with any questions!

Please call for current availability
Specific bedding is NOT guaranteed
Rates include a continental breakfast (Winter & Summer Seasons Only)
Rates based upon double occupancy
Resort Fee of 5% is applied to all reservations
Extra person charge – $15/night/person
Maximum of 4 guests per room
Parking pass required during Winter season
No pets allowed
The Pokolodi Lodge is a non-smoking property
Current tax is 12.8% and is subject to change without notice

Guests arriving after office hours, please call on-call phone 970-379-2691, this number is also posted next to the front door.
Lobby and Front Desk times are subject to change. Airport shuttle operates only during winter ski season.

Spring Off-Season Hours: April 22 – May 24, 2019
Front desk & lobby will be open from 8am to 4pm.
Front Desk will be open Monday – Friday.
Front Desk are closed Saturday & Sunday.
Lobby is CLOSED.
Pool & Hot Tub CLOSED.
Continental Breakfast is NOT served .
Airport Shuttle is NOT available during this time.

Early Summer Season Hours: May 25 – June 6, 2019
Front desk & lobby will be open from 7am to 6pm.
Front Desk and Lobby will be open every day.
Pool & Hot Tub 8am to 10pm.
Continental Breakfast is served 7am to 9am.
Airport Shuttle is NOT available during this time.

Summer Season Hours: June 7 – August 25, 2018
Front desk & lobby will be open from 7am to 11pm.
Front Desk and Lobby will be open every day.
Pool & Hot Tub 8am to 10pm.
Continental Breakfast is served 7am to 9am.
Airport Shuttle is NOT available during this time.

End of Summer Season Hours: August 26 – September 22, 2018
Front desk & lobby; Sunday – Thursday 7am to 9pm.
Front desk & lobby; Friday and Saturday 7am to 11pm.
Pool & Hot Tub 8am to 10pm.
Continental Breakfast is served 7am to 9am.
Airport Shuttle is NOT available during this time.

Fall Season Hours: September 23 – October 13, 2018
Based on Weather.
Front desk & lobby; Sunday – Thursday 7am to 6pm.
Front desk & lobby; Friday and Saturday 7am to 11pm.
Pool & Hot Tub 8am to 10pm.
Continental Breakfast is served 7am to 9am.
Airport Shuttle is NOT available during this time.

Fall Off-Season Hours: October 14– November 21, 2018
Front desk & lobby will be open from 8am to 4pm.
Front Desk and Lobby will be open Monday – Friday.
Pool & Hot Tub CLOSED.
Continental Breakfast is NOT served .
Airport Shuttle is NOT available during this time.

Winter Ski Season Hours: November 22, 2018 – April 21, 2019
Front desk & lobby will be open from 7am to 11pm.
Pool & Hot Tub 3pm to 9pm.
Continental Breakfast is served 7am to 9am.
Airport Shuttle is available at no charge during business hours.
Guest requiring transportation to the Aspen Airport before 7am, must schedule the day prior to departure, for a $5 per person fee.

The Pokolodi Lodge does not have a private parking area for guests. All parking in Snowmass Village is Public Parking.
Guests may park in the numbered lots across the street from the hotel (Lots 1-5) with the exclusion of Lot 6 which is timed parking only.
Summer Season there is no fee for parking.
Winter Season requires a parking permit. The cost for parking in Lots 2-5 is $12 per day, subject to change.
There are no assigned parking spaces therefore all guest parking is first come first serve.
The Pokolodi Lodge is not responsible for any parking citations or damage or theft to vehicles contained within these lots.

WINTER DEPOSIT & CANCELLATION POLICIES

50% of total reservation due at time of booking.
Balance due thirty (30) days prior to arrival.
If cancellation is received (30) days or more prior to arrival, refund less $50 cancellation fee. Cancellations received less than thirty (30) days notification; full forfeiture, unless space is re-rented, then $50 cancellation fee applies.
Guests may change dates, based on availability up to 30 days prior to arrival with no penalty. If guest change or shorten amount of days reserved inside thirty (30) days, full forfeiture unless space is re-rented.
Minimum night stay requirements may be enforced at time of booking or any date changes.
Guests are responsible for all nights reserved. No refunds will be given for unused days resulting from late arrival or early departure.

SUMMER DEPOSIT & CANCELLATION POLICIES

1 night of lodging due at time of booking.
Balance due 72 hours prior to arrival.
If cancellation is received 72 hours or more prior to arrival, refund less $25 cancellation fee. Cancellations received less than 72 hour notification; full forfeiture, unless space is re-rented, then $25 cancellation fee applies.
Guests may change dates up to 72 hours prior to arrival with no penalty. If guest changes or shortens amount of days reserved inside 72 hours, forfeiture unless space is re-rented.
Minimum night stay requirements may be enforced at time of booking or any date changes.
Guests are responsible for all nights reserved. No refunds will be given for unused days resulting from late arrival or early departure.

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CURRENT SPECIALS

March 20th - 24th $119 per night

Weather Forecast

Clear
Thursday
09/20 0%
Clear
Clear. Lows overnight in the upper 30s.
Clear
Friday
09/21 0%
Clear
Sunny skies. High 71F. Winds WNW at 5 to 10 mph.
Clear
Saturday
09/22 0%
Clear
Mainly sunny. High 71F. Winds WNW at 5 to 10 mph.
Clear
Sunday
09/23 0%
Clear
Mainly sunny. High around 70F. Winds WSW at 5 to 10 mph.
Chance of Rain
Monday
09/24 60%
Chance of Rain
Cloudy with occasional rain showers. High 62F. Winds W at 5 to 10 mph. Chance of rain 60%.